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We're here to help resolve any issues you may have with our service.
Problems with cleaning quality, damage, or unsatisfactory results
Issues with pickup, delivery timing, or missed appointments
Problems with charges, invoices, or payment processing
Issues with staff behavior, communication, or support
We follow a structured approach to ensure your complaint is handled efficiently and professionally.
Reach out through your preferred method - phone, email, or online form
We'll investigate your complaint thoroughly and gather all relevant information
We'll propose a solution and work with you to ensure satisfaction
We'll follow up to ensure the issue is resolved to your satisfaction
Choose your preferred method to contact us about your complaint.
Speak directly with our complaints resolution team
0434944733
Mon-Fri: 7AM-7PM, Sat: 8AM-6PM
Immediate assistance
Send detailed complaint with supporting information
ultracleanlaundry247@gmail.com
24/7
Response within 4 hours during business hours
Submit your complaint through our secure online form
Available below
24/7
Response within 4 hours during business hours
Fill out the form below and we'll get back to you within 4 hours during business hours.
We stand behind our work with comprehensive guarantees for your peace of mind.
If you're not completely satisfied, we'll re-clean your items or provide a full refund
Full replacement value for any damage caused during our service
If we're late with pickup or delivery, your service is on us
All work is inspected by our quality control team before delivery